10:00 am     Arrive: refreshments & networking.

10:30 am     Introductions.                                                                                                                                                      

11:00 am    Knowledge Cafe: What make a good library website/intranet page?                                          

12:00 pm    Comfort break.

12:10 pm    Action planning:  what are you going to take back to your organisation from the Knowledge Café.

12:20 pm    Impact: How might you measure the impact of social media.                                                         

13:00 pm    Lunch: Bring your own.

13:30 pm    Mentoring & Coaching.                                                                                                                                    

14:00 pm    Sharing Stories:  sharing something that worked well and those that didn’t (5 min. each with time for questions; between 3 or 4 slots available). Please let email catherine.mclaren@geh.nhs.uk if you would like to share a story.

14:40 pm    Comfort break.

14:50 pm    Discussion: “What is the future for Library and Knowledge Services in the NHS?”

15:15 pm    Feedback.

15:30 pm    Close.