Booking Terms and Conditions

Payments

Booking will only be confirmed on receipt of payment.  

Cancellation and Non-attendance

All monies paid are non-refundable and failure to inform Magdalen that you are unable to attend will prevent you from being considered for future sessions or activities based at Magdalen.

Insurance

Magdalen recommends you take out trip insurance.  The client is liable for any loss or damage to Magdalen property, buildings or land caused by any member of their group, no liability can be accepted by Magdalen for any damage to or loss of personal property.  All participants or families should ensure that they have adequate insurance cover in place either under their own household or company policies to provide cover for personal liability and possessions

Discipline & Supervision

You are responsible for the behaviour and wellbeing of your family group, ensuring all health and safety procedures are adhered to.  Magdalen reserves the right to terminate activities if there is inadequate supervision or poor discipline.  Magdalen is a working farm therefore all visitors must be accompanied by a group leader or member of Magdalen Staff at all times.  All visitors are required to respect our neighbours privacy.

Special requirements, disabilities and behaviour

It is the responsibility of all visitors to inform Magdalen at least two weeks prior to your visit of any medical conditions or dietary requirements that may relate to members of the group, this includes detailed descriptions of any disability and any behaviour strategies used.  We cannot be held responsible if we have not been informed in advance of such requirements. 

Media

We may take photographs/videos of your group while they are with us, these will only be used by Magdalen for our website and other promotional publicity, please let us know if anyone in the group cannot be photographed/ videoed.

Social Media

Magdalen runs a Twitter & Facebook account and may, from time to time, tweet which groups are in attendance on any given day. Please advise us if you do not wish your group’s name to feature in our updates.

Privacy Policy

Any information you provide will only be used to support the event you have subscribed to.     Information will only be held as long as is deemed necessary for insurance purposes.  Please contact us if you wish to discuss privacy details further.                    

Information about kit

You will be sent an itinerary with important information about your trip prior to your visit, including what to bring on each session, and organisational requirements.

Any action or omission on the part of any member of the party that is deemed to be illegal or that is against the best interest of Magdalen Environmental Trust (Magdalen) will cause Magdalen to cancel the contract without any notice or recompense.  Magdalen reserves the right to vary their terms and conditions at any time.