Measuring member retention, benchmarking and sharing best practice is the goal of the ClubRight Retention League, powered by GGFit.

The conference will bring together industry experts to present and discuss how to improve your member retention, from simple interaction initiatives and tracking to technology and behaviour change. It's a must-attend event for all club owners and staff.

Agenda

• Selling the experience, not the membership (Wayne Heath, ClubRight)
  Make your business benefits jump off the page. How to get members to want to join (not 'how to close the sale'). Selling the new member experience.  

• Building member relationships, and measuring them (Guy Griffiths, GGFit)
  A different approach to the new member journey that will wow your joiners and keep them coming back for more, with their friends!

• Using wearables to boost and maintain engagement (Jonathan Monks, MyZone)
  Take your members to the next level with the 4Es of success; Environment, Ethos, Experience, and Engagement. 

• The ClubRight Retention League (ClubRight & GGFit)
  Launching the league: Sharing KPIs, benchmark data across early adopters. 
  Actions and initiatives to boost retention, and increase health and happiness of members.

You will get a wealth of ideas, tips, and tricks to get more members into your club, and get them to stick around longer. We want to help you to help your members to get fitter and healthier.

Feedback from previous GGFit Conventions:

• I liked that they were short sharp sessions and variety of speakers.
• The overall feeling was of good value and I really appreciate that the slides are shared.
• The whole day was great, fantastic presenters and relevance, an eye opening experience.
• Very informative and detailed, would definitely go again.
• I came away with lots of idea to put in place in my clubs and ideas of what I'd like to change.
• Great to learn how the focus on how the internet is changing the customer's behaviour and ways we can alter the sales process accordingly.
• All of the topics were very relevant, lots of lessons to take away both from the presenters and from other attendees.
• Great idea to split up those from the same organisations onto different tables.
• A very valuable day, thank you.
• Really good. Great to see how selling has changed and is more customer-centric. Examples were great, helped understanding. 
• Extremely helpful with ideas we can take back to site and implement to improve our processes. Also explanations of why we do things, how we measure it and what this means to our business growth.
  
• Great ideas to implement for retention and terminology used.
• Different retention content than heard before, so took lots of notes.
  
• Lots of facts and figures, gets you thinking about things more. Clear and Simple charts, Good interaction.
• Really good overview of sales and retention. Pieced everything together. Perfect for me trying to help up-skill my teams in understanding how the two fit together.