Booking Terms and Conditions

Payments

Booking will only be confirmed on confirmation of eligibility by the funder

Cancellation and Non-attendance

No refunds are available for cancellation or non-attendance however you will be refunded should Magdalen Farm be closed or unable to offer its services.  Failure to inform Magdalen that you are unable to attend will prevent you from being considered for future sessions or activities based at Magdalen.

Insurance

Magdalen recommends you take out trip insurance to cover every eventuality.  The client is liable for any loss or damage to Magdalen property, buildings or land caused by any member of their group, no liability can be accepted by Magdalen for any damage to or loss of personal property.  All participants or families should ensure that they have adequate insurance cover in place either under their own household or company policies to provide cover for personal liability and possessions

Discipline & Supervision

You are responsible for the behaviour and wellbeing of your family group, ensuring all health and safety procedures are adhered to.  Magdalen reserves the right to terminate activities if there is inadequate supervision or poor discipline.  Magdalen is a working farm therefore all visitors must be accompanied by a group leader or member of Magdalen Staff at all times.  All visitors are required to respect our neighbours privacy.

Special requirements, disabilities and behaviour

It is the responsibility of all visitors to inform Magdalen at least two weeks prior to your visit of any medical conditions or dietary requirements that may relate to members of the group, this includes detailed descriptions of any disability and any behaviour strategies used.  We cannot be held responsible if we have not been informed in advance of such requirements. 

Information about kit

You will be sent an itinerary with important information about your trip prior to your visit, including what to bring on each session, and organisational requirements.

Any action or omission on the part of any member of the party that is deemed to be illegal or that is against the best interest of Magdalen Environmental Trust (Magdalen) will cause Magdalen to cancel the contract without any notice or recompense.  Magdalen reserves the right to vary their terms and conditions at any time.