Returns, Refunds and Exchanges

• If the event you have booked is cancelled, rescheduled or changed location you are entitles to a refund of the face value of the ticket.
• If the face value has been reduced the refund will be for the discounted face value only.
• If an event is rescheduled your ticket will remain valid for us but if you can’t make it then you are entitled to a full refund.
• You are not entitled to a refund if you can no longer attend an event.
• You are not entitled to a refund if you are refused entry or ejected from an event.
• You are also not entitled to a refund if an understudy is used in place of a show’s headline star or a headlining star changes from the ones advertised in the line-up.