Unless a performance is cancelled, tickets cannot be refunded once a purchase has been made.

• You need a valid ticket which must be produced on arrival in order to enter the auditorium/venue.
• The advertised running time may change so please check with a member of Stagecoach staff on the day of the performance.
• We reserve the right to refuse admission in reasonable circumstances or to request any ticket holder to leave the theatre and take appropriate action to enforce this right.
• Your ticket can only be refunded in the event that the performance is cancelled.
• In the event of a cancelled performance or a performance that has to be abandoned part way through, we will not be liable for additional travel or accommodation expenses.
• Reselling your ticket for profit or commercial gain makes it void.
• We reserve the right to make alteration to the advertised details for the performance at short notice (for example cast changes). In these instances Stagecoach is not obliged to refund the ticket.
• On rare occasions the performance or public areas may be filmed, sound recorded or photographed. Buying a ticket affirms your consent to the filming, sound recording and/or photography of yourself as a member of the audience and possible subsequent broadcasts/publication.
• We cannot be held responsible for the loss or damage to your personal property whilst at the venue.
• The unauthorised use of cameras, videos or any other sort of audio or visual recording equipment is strictly forbidden.
• Mobile phones, pagers and digital watches must be turned off at all times in the venue.
• Babes in arms are not admitted to the auditorium. All children must be old enough to occupy their own seats. Please check with Stagecoach if there is a lower age limit before arriving at the venue.
• Strobe lighting, smoke effects (including smoking on stage), loud bangs are sometimes used in productions.