Please read the following terms and conditions carefully. By using this site to buy tickets you will be deemed to have accepted all relevant terms and conditions.

These terms and conditions relate to Ticket purchases made by you (the “Ticket Purchase Terms”).

In these terms and conditions;

“we” and “us” means Margate Bookie (registered as a company in England and Wales, number 10030733), whose registered office is at 55 George V Avenue, Margate, CT9 5RH. “Event” means the individual event or events advertised on our Website for which Tickets are available. “Tickets” or “Bookings” means rights to admission in the form of unique booking reference codes. “Website” means the website on which we make Tickets available and from which we promote Events. “You” means an individual purchasing tickets using this Website.

Ticket Purchase Terms

Sale of Tickets

Rights to admission for Events are sold in the form of a unique booking reference which is delivered electronically via this Website.

WE DO NOT POST OUT ACTUAL PHYSICAL TICKETS unless otherwise stated.

A request by you to purchase Tickets using the booking process on this Website is an offer made subject to these Ticket Purchase Terms. The offer is made when you click the “pay” button on the Basket Page of the Website. Acceptance by us of your offer shall be deemed to be effective when your debit/credit card details have been cleared and we have confirmed your order.

Gaining admission to the Event

When you arrive at the Event you have booked, you must be able to provide details of your booking or your name and postcode.

Venue rules and regulations

Tickets are issued subject to the rules of the venue at which the event is being held. You and all other Ticket holders in your party must comply with all relevant statutes, safety announcements and venue regulations whilst attending the Event. The Margate Bookie and venue management accept no responsibility for any personal property taken to an Event.

Whilst we make the best efforts to keep all information as up-to-date as possible but we cannot be held responsible for any errors.

Refunds, cancellation, rescheduling of Events

Purchased Tickets cannot be refunded unless:

(a) an Event is cancelled;

(b) an Event is moved to another date and you decide not to retain your Booking for the rescheduled Event; or

(c) details of an Event are significantly changed after an order is placed (significant changes being a change of headline act.

The face value of the Ticket will be refunded if (a), (b) or (c) occurs.

If an Event is cancelled, rescheduled, or the details are significantly changed, we will contact you as soon as possible by email using the details you have supplied while making your booking. If you provide incorrect contact information, we cannot be held liable.

If an Event is cancelled, we will automatically refund the face value of your Ticket: you don’t need to notify us or claim your refund.

If we have been informed the Event is to be rescheduled (as set out in (b) above), or the details significantly changed (as set out in (c) above), and we have informed you of the change, we will offer you the choice of retaining your Booking for the rescheduled or changed Event, or obtaining a refund of the face value of the Ticket.

If you wish to receive a refund you must notify us of your choice as soon as possible, and no later than midday on the working day before the Event.

If you don’t notify us that you wish to obtain a refund, or you do not notify us within the times set out above, you will be deemed to have chosen to retain your Booking and you will not be entitled to a refund.

If an Event is moved to another date (as set out in (b) above) or the details are significantly changed (as set out in (c) above) and you decide to retain your Booking, you shall not be entitled to any refund of the face value of the Ticket, or the booking fee or to any other compensation whatsoever.

Right to Admission

The right to admission to an Event is reserved by Margate Bookie and the Event venue, who may take health and safety, environmental and security concerns into account, and may carry out security searches. We are unable to offer you a refund if you are refused entry to or ejected from a venue on account of refusing to be searched, being abusive, threatening, drunken, or other antisocial behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances, or making unauthorised audio, video or photographic recordings. In cases of Events where prompt arrival is required, late arrival may also result in refusal of entry.

Laser pens, animals and Ticket holder’s own food may also be prohibited from the venue.

All disclaimers, indemnities and exclusions in these terms and conditions shall survive termination of the agreement between us for any reason.

English Law governs all of these terms and conditions and each party submits to the exclusive jurisdiction of the English courts.

Neither party shall be liable to the other to the extent that any liability relates to an event over which that party has no control.

No part of this agreement is enforceable by anyone who is not a party to it, pursuant to the Contracts (Rights of Third Parties) Act 1999 except the following terms and conditions may be enforced by the Promoter in their own rights; “Gaining admission to the Event”, “Venue rules and regulations and Age restrictions”, “Concessionary rates, right to admission”.

Contact details

We can be contacted via email at tickets@margatebookie.com