Please don't book unless you are absolutely sure you can make the
session - a "just in case" booking isn't very fair on those who can
definitely make it! Equally, it causes unnecessary administration for the Volunteers.
If you are subsequently unable to attend, please email us using the
email address provided on your PDF ticket as soon as possible before the session if you
require a refund.
Non-attendance on the day will not automatically entitle you
to a refund, however we understand sometimes things come up you can't control,
and if this is required, we would be happy to discuss options.