Sunday, 21st July 2019 at 8:00am
If a rider has to withdraw
from a ride they must withdraw on line or contact the Ride Secretary, Maggie Pattinson . The refund is then made against the original
credit/debit card by the online system. The online system will email the Secretary with
confirmation of details of the withdrawal.
100% of the ride entry fee is refunded, however the credit card surcharge (if paid) is not refundable.
If there are additional charges, which the rider has paid( eg camping, stabling etc), then it should be specified in the online schedule or the ride schedule which charges are refundable.
If a rider wishes to withdraws from a ride that they entered online, then they must contact the ride secretary Judith Yarnold. Refunds are only given with supporting proof. The rider must then forward proof supporting their request for a refund within 10 days of contacting the Ride Secretary.
Supporting proof that can be considered is
In the event that the organisers have to cancel the event refunds will be made automatically to the original bookers. We will endeavour to give as much notice as possible.
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LIVE IT is a technology partner providing ticket fulfilment services and is not an agent for this event or affiliated with its organizers in any way.