Incident Response and Crisis Management Training Course

This course is a comprehensive learning opportunity covering all aspects of developing and implementing an incident response structure and crisis management capability. It begins with learning how to build an incident response structure, as introduced in the Design stage of the Business Continuity Management (BCM) Lifecycle, and goes beyond incident management into learning how to build a crisis management capability in an organization. This course provides the business continuity and resilience professional with the opportunity to gain a deeper knowledge and understanding of this subject as well as the opportunity to apply this knowledge in the classroom using a case study and an exercise.
The course is broken down into modules exploring the concepts and principles of incident and crisis management and what tools and techniques can be applied when anticipating and assessing incidents. It also looks at the key activities, roles and responsibilities required for effective incident and crisis management.
This course is based on the BCI Good Practice Guidelines and reflects the current global thinking from ISO 22301 and BS 11200.     

The instructor for the course is Russ Timpson.

RT is the founder and CEO of Horizonscan. A company focusing on risk, resilience and client companies readiness for crisis events.

RT is the chair of the BCI South of England Chapter of the BCI. He is a chartered engineer and MBCI.

On leaving the Fire Service in 1995, RT took up the position of Head of Safety for Virgin Atlantic Airways, leading a multi-disciplinary team of safety, health and environmental specialists. Highlights included opening new airline routes to South Africa and the Caribbean.

In 1999, RT was headhunted by BAA (UK airport operator) to lead the response to the major fire at Terminal 1, Heathrow Airport. In the following five years, RT contributed to several major airport construction projects; including the skyway at Gatwick Airport and T5 at Heathrow Airport.

RT was awarded the HSE’s award for European Safety and Health at Work achievement 1998 and European Strategic Risk Management Award 2004, International Fire professional of the Year 2015. CIR International Risk Management Award 2017.

RT now works as a consulting resilience/business continuity advisor to several multinational companies. RT is past-president of the UK South East Branch of the Institute of Fire Engineers. He is the inventor of the Crisisboardroom™ concept for management of crisis events. Crisisboardroom™ has been deployed around the World to make businesses more resilient.